Terms and Conditions for book.stayinnorthumberland.com
Effective Date: 1/5/25
Welcome to book.stayinnorthumberland.com (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) outline your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. About Us
book.stayinnorthumberland.com is an online platform that facilitates the booking of holiday accommodations in Northumberland. We connect guests with properties offering short-term rentals.
2. Use of the Website
You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.
You must not:
Use the site for fraudulent or unlawful purposes
Attempt to gain unauthorized access to the site or its servers
Disrupt or interfere with the site’s security or networks
Impersonate any person or entity
We reserve the right to suspend or terminate access to users who violate these terms.
3. Booking and Payment
When you make a booking through our platform:
You agree to provide accurate and complete information
You authorize us or our third-party payment processor to charge the full amount due, including any applicable fees and taxes
Payment details are processed securely through PCI-compliant providers; we do not store full card details
Each property has its own terms for cancellations, deposits, and check-in/out procedures. These are clearly displayed during the booking process and must be accepted before confirming a reservation.
4. User Accounts
You may be required to create an account to manage bookings. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
We reserve the right to suspend or delete user accounts in cases of misuse or violation of these Terms.
5. Intellectual Property
All content on the website—text, photos, logos, graphics, and software—is the property of book.stayinnorthumberland.com or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our written permission.
6. Third-Party Links and Services
Our site may contain links to third-party websites or services. We are not responsible for their content, terms, or privacy practices. Accessing them is at your own risk.
7. Disclaimers
Our website and services are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee:
The accuracy or completeness of property listings
Availability of any property
That the site will be error-free or uninterrupted
Property details and availability are managed by the property owners. We are not liable for discrepancies, overbookings, or changes made by hosts.
8. Limitation of Liability
To the fullest extent permitted by law, book.stayinnorthumberland.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or services. This includes lost bookings, loss of data, or business interruptions.
9. Indemnity
You agree to indemnify and hold harmless book.stayinnorthumberland.com, its employees, affiliates, and agents from any claims, damages, or expenses arising from your use of the website or your breach of these Terms.
10. Modifications to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are made constitutes your acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts in that region for the resolution of any disputes.
12. Contact Us
If you have any questions about these Terms, please contact us:
Email: stay@stayinnorthumberland.com
Address: Unit 2B, Alnwick, NE66 2DE